贈送活動
CASEWAY 贈送活動常見問題
How do I enter a giveaway?
Open the giveaway page, review the conditions, and complete them. All requirements are listed on the giveaway page.
Does joining a giveaway affect the game modes?
No, participating in giveaways does not limit your access to other sections of the site. You can join a giveaway and use the rest of the platform at the same time.
Why did the giveaway restart?
If the minimum number of participants required to start or finish the giveaway is not reached, the timer may restart. Unless the rules state otherwise, your entry remains valid.
How often can I enter giveaways?
You can participate as many times as the conditions of a specific giveaway allow.
When are winners selected?
Winners are selected automatically after the timer ends. The results are published on the giveaway page.
What should I do if I receive the item?
The item is usually credited to your account automatically or becomes available in the relevant section of the site. If that does not happen, contact support.
Can I enter without making a top-up?
Sometimes, yes. If a giveaway is available without a top-up, this will be stated in its conditions.